Question 1

Does GroomSlot require a credit card for the 30-day trial?

Accepted Answer

No. You can sign up for the Professional plan and use every single feature—including SMS reminders and online booking—for 30 days without entering any payment details. We want you to see the value before you pay a penny.

Question 2

Is GroomSlot available in Ireland?

Accepted Answer

We are UK-based and originally built for the UK market, but GroomSlot also fully supports groomers in Ireland. UK groomers are billed in GBP (£24/month) and Irish groomers in EUR (€29/month).

Question 3

How does the "No-Show Protection" work?

Accepted Answer

When a client books online, you can choose to require card details up-front and/or charge a deposit via our Stripe or Square integrations. Based on your policy you can charge a percentage for a no-show.

Question 4

Can I import my existing customer list?

Accepted Answer

Absolutely. We can help you migrate your data from paper records or other software. Simply export your client list to a CSV file, and you can upload it directly into GroomSlot to get started in minutes.

Question 5

Does it work on my phone or tablet?

Accepted Answer

Yes. GroomSlot is a cloud-based platform, meaning it works on any device with an internet connection—iPhone, Android, iPad, or laptop. There is no bulky software to install; just log in and manage your salon from anywhere.

Question 6

Can I manage multiple staff members or groomers?

Accepted Answer

Yes. Our plan includes up to 3 groomers, please get in contact with us and we'll update your account. You can set individual schedules for different groomers and see a color-coded calendar to keep your salon organized.

Question 7

How much does GroomSlot cost?

Accepted Answer

GroomSlot is one plan with everything included: £24 per month in the UK or €29 per month in Ireland. Paying annually saves £48 (or €58). There are no setup fees, no per-booking charges and no long-term contracts.

Question 8

Is there a free trial?

Accepted Answer

Yes. Every new account starts with a 30-day free trial with no card required. You can set up your services, take real bookings and decide at the end whether to subscribe.

Question 9

Are WhatsApp and SMS reminders included in the price?

Accepted Answer

Yes. Your plan includes a monthly allowance of WhatsApp and SMS messages for reminders and client updates, plus unlimited email. If you message a lot, optional add-on bundles are available from £5 per month.

Question 10

Does GroomSlot take a cut of my payments?

Accepted Answer

No. Card payments go through your own Stripe, Square, SumUp or Lopay account at that provider's standard rates. GroomSlot adds no markup and never touches your money.

Question 11

Can I cancel any time?

Accepted Answer

Yes. The monthly plan is rolling, so you can cancel whenever you like and your subscription simply ends at the close of the billing period. Your data can be exported before you go.

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