Question 1

Does GroomSlot require a credit card for the 30-day trial?

Accepted Answer

No. You can sign up for the Professional plan and use every single feature—including SMS reminders and online booking—for 30 days without entering any payment details. We want you to see the value before you pay a penny.

Question 2

Is GroomSlot designed specifically for UK groomers?

Accepted Answer

Yes. We are UK-based and the platform is built for the UK market. All pricing is in GBP, and we include features specific to UK needs, such as tracking vaccination compliance (like DHPP and Kennel Cough) to help you meet local licensing requirements.

Question 3

How does the "No-Show Protection" work?

Accepted Answer

When a client books online, you can choose to require card details up-front and/or charge a deposit via our Stripe or Square integrations. Based on your policy you can charge a percentage for a no-show.

Question 4

Can I import my existing customer list?

Accepted Answer

Absolutely. We can help you migrate your data from paper records or other software. Simply export your client list to a CSV file, and you can upload it directly into GroomSlot to get started in minutes.

Question 5

Does it work on my phone or tablet?

Accepted Answer

Yes. GroomSlot is a cloud-based platform, meaning it works on any device with an internet connection—iPhone, Android, iPad, or laptop. There is no bulky software to install; just log in and manage your salon from anywhere.

Question 6

Can I manage multiple staff members or groomers?

Accepted Answer

Yes. Our Professional plan supports up to 5 users, and the Enterprise plan offers unlimited users. You can set individual schedules for different groomers and see a color-coded calendar to keep your salon organized.

Frequently Asked Questions

General

Getting Started